Quick Steps
Quick steps (Website)
From the web app, click More → Property Content & Settings
Select Teams
Choose the team you want to update
Click Edit
Set your defaults:
Default Work Order type
Default due date
Click Save changes
These defaults are applied automatically whenever a new Work Order is created for the selected team. For now, they can only be set from the Web App.
These defaults are automatically applied whenever a Work Order is created for the selected team.
Why it matters
Team defaults prevent false urgency by setting clear expectations up front. Requesters know when to expect work to be completed, and teams spend less time re-prioritizing and correcting due dates.