Use Pico to coordinate work, communicate clearly, and keep work moving across teams:
1. See what's assigned and what's available
Go to the Home screen to see all work across your team at a glance. As a Manager, you'll see the Work Orders grouped by what they need from you:
Overdue — Work Orders past their due date. Address these first.
On Hold — Work that's been paused (waiting on a part, vendor, or access). Quick check to see if anything can be un-blocked.
Needs Attention — Work Orders with no due date or no assignee.
Ready to Start — Work that's scheduled and assigned, just waiting for someone to begin.
In Progress — Active work happening right now.
Recently Completed — A running tally of what's wrapped up so far.
Click any tile to jump to the matching list. Team members use the same Home screen to see what's assigned to them and grab any available team work.
2. See all work across the property with All Work
When you need to dig deeper than the day-to-day queue — pull a report, find a specific job, audit a vendor's load, or see what's open on a particular floor — open the All Work tab. Filter by:
Dates (created, due, completed)
Status, assigned to, created by
Location, team, Work Order type
And more
Download the filtered list anytime to share with stakeholders or pull into a report.
3. If you like to plan visually, use Calendar and switch to Day view.
From here, you can see all of today's Work Orders in one place:
Work Orders grouped by status (open, in progress, on hold, completed)
What's scheduled for today at a glance
Who's available on your team, alongside the work
This makes it easy to compare today's workload to available staff and rebalance before work falls behind. You can do this by:
Adjusting assignments when priorities change
Moving Work Order dates if coverage is tight
Calendar also lets you toggle to a week or month view so you can space work realistically and plan ahead.
This view is only available to Managers from the desktop.
4. Collaborate in one place
Eliminate messy text threads and scattered emails by moving your communication directly into Pico:
Contextual Comments: Open any Work Order and leave updates directly within that specific task.
Team Channels: Under the Chat tab, use dedicated channels to share updates relevant to specific teams or buildings.
1:1 Direct Messages: Have quick, private conversations with specific team members for topics that don't belong in a specific Work Order.
By centralizing your talk and your tasks, Pico becomes your ultimate source of truth for where work stands.