Start here: what needs your attention right now?
Open the Home screen at the start of your day. Unlike your team's view — which shows only their assigned work and what's available to grab — your Manager View shows work across the whole team, grouped by what it needs from you:
Overdue — Past due and still open. Open the work order to reassign it, adjust the date, or follow up with whom it's assigned to.
On Hold — Paused and waiting on a part, vendor, or access. Check if anything can be unblocked.
Needs Attention — No due date set, or unassigned with a due date coming up. These will become problems if ignored.
Ready to Start — Assigned and scheduled, just waiting for someone to begin. Make sure it's not sitting too long.
In Progress — Work happening right now.
Recently Completed — A running tally of what's been finished so far today.
You can switch between Manager View and Worker View anytime from the Home screen on the website — useful if you need to see Pico the way your team does.
Find anything, across every team
All Work shows every work order across the property, from every team — not just your own. Use it when you need to find a specific job, check what's open in a particular area, or pull data for a report. Search by keywords, or filter by dates, status, assignee, location, team, or work order type, and download the list anytime to share with stakeholders.
Catch problems before they happen
Open Calendar in Week or Month view at the start of the week to see how work is distributed across your team. If certain days are overloaded or work is bunched up, redistribute it before your team falls behind — move due dates, adjust assignments, or create work orders to fill gaps in coverage.
When something shifts mid-day, switch to Day view to see exactly who's available and what's still open, and rebalance on the spot.
Calendar is only available to managers on desktop.
Stop chasing updates
Keep work conversations inside Pico so context doesn't get lost across texts, WhatsApp, and email:
Comments — Leave updates directly on the work order so anyone who opens it sees the full picture.
Team Channels — Go to Chat and share announcements or updates with specific teams without it getting buried in a group chat.
Direct Messages — Quick, private conversations that don't need to live on a work order.
Chat messages and Comments are automatically translated between English and Spanish, so language doesn't stop you from getting work done.