Quick steps
Start at the Home tab
Scroll down to Team Work to grab, and find the Work Order you want
Tap Grab and confirm Pick Up
Open the Work Order and update the status and add notes if needed
The Work Order is now assigned to you and ready to be completed.
Notifications
If your notifications are on, you’ll get an alert whenever someone assigns a Work Order to you, and it will appear under Home.
Why it matters
Claiming Work Orders quickly reduces backlog and makes ownership clear, which builds trust in the process across the team.