Quick steps
Go to My Work tab
Scroll down to Team Work Available, and find the Work Order you want
Click Grab Work
Update the status and add notes if needed
The Work Order is now assigned to you and ready to be completed.
Notifications
If your notifications are on, you’ll get an alert whenever someone assigns a Work Order to you, and it will appear under My Work.
Why it matters
Claiming Work Orders quickly reduces backlog and makes ownership clear, which builds trust in the process across the team.