Turn any work type into a billable one
Pick the work order types that should track cost — tenant repairs, shared-space maintenance, anything you invoice for.
Go to Manage Property > Work Order Types.
Select the type.
Check Enable time and materials tracking.
Every work order of that type becomes a Billable Work Order, flagged with a $ on the card.
Set your rates once
Before your team logs time on billable work, make sure the numbers behind it are accurate:
Hourly rates — under More > Manage Property > Teams > Edit Team, or per person under People.
Part costs — under More > Manage Property > Parts.
Get these right up front and Pico calculates labor and parts cost automatically — no manual math.
How your team logs it — and how you can step in
When a tech taps Complete on a billable work order, they confirm the time spent and parts used before it closes. If they tapped Start Work at the start, Pico already has the time suggested.
As a manager, you can log or adjust anyone's time yourself, from your phone or the web.
Who can configure this?
Property Managers