Create a work order
Tap the green + button and describe the issue. You can type or use voice dictation. Add a photo if you have one — it helps whoever is completing the work order understand the situation faster.
Pico will auto-fill the form based on your description. Review the details, make any edits, set a due date if needed, and tap Create.
Manage and complete a work order
Once a work order is created for your team, it appears on your Home screen. From there, you can assign it to a team member (or yourself), leave a comment to share context, and update the status as work progresses — In Progress, On Hold if you're waiting on something, or Complete when it's done.
Not sure how to fix something? Tap Ask Pico for step-by-step troubleshooting guidance.
What's next?
Manage your work — for team members completing work orders
Manage your team's work — for managers coordinating across teams