Quick Steps
Desktop
Add a Team Member
Go to More → People
Click Invite
Choose an Account Type:
Email account or Phone Account – for personal logins
Turn Send invitation on (user accepts invite) or off (user can log in right away)
Device account – for shared devices (set a Password)
Fill in the fields, including Property Role and Team Membership
Click Send Invitation/Create Member
Note: Device account users log in by selecting Username on Pico’s login screen.
Property Roles available:
Team Member: Access to Home, All Work, and Chats. The day-to-day view for techs — everything needed to do the job, without the setup tools they don't own.
Team Manager: Access to Calendar, Reporting, and Maintenance views. Built for managers who need visibility into work happening across the property, without needing to manage underlying configuration.
Property Manager: Full access to Manage Property — locations, assets, vendors, parts, etc. This is the role for GMs and Property Managers who own the setup on desktop.
Why it matters
Get your team in Pico so everyone’s on the same page — clear tasks, fewer side messages, faster fixes.
Who can do this?
Property & Team Managers