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Manage Housekeeping Requests in Pico

Use Pico to coordinate daily housekeeping work so guest requests—like stayover cleans, amenity runs, and late checkouts—are completed quickly and accurately.

Written by Manuela Sanchez

Plan the day at your desk (desktop - for Managers)

Go to Calendar, and select Day view to see how busy the day will be:

  • See today’s stayovers and requests at a glance

  • Spot busy windows and gaps

  • Make quick adjustments if needed

  • Switch to Week view for a peek at what’s coming up

This is your planning and orientation view:

On the go (phone / mobile)

Check your Home feed to stay aligned in real time:

  • Managers: Monitor team work orders, track progress, and catch issues early.

  • Team Members: View your assigned tasks and claim open work orders on the fly.

This is your execution view while you’re moving.

Pico now features a robust HK module currently in beta.

If you are interested in checking it out, please reach out to your Customer Success representative for more details and access.

Why updates matter

Front Desk relies on up-to-date Work Orders to know when rooms are ready and to set accurate expectations with guests. Keeping statuses current in Pico helps teams stay aligned and keeps guest-facing work moving smoothly.

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