Preventative Maintenance Work Orders are scheduled inspections and procedures. Completing them in Pico keeps your property ahead of repairs, documents what was checked, and automatically creates follow-up work when something needs attention.
1. Find your PM Work Order
PM WOs show up in the same place as your regular work — Home.
If it's assigned to you, it appears alongside your other assigned work
If it's unassigned, it shows up under Team work to grab
You can tell a PM apart from a regular work order by the name — regular WOs are labeled WO-XXX, while PM WOs are labeled PM-XXX.
2. Work through the tasks
Open the PM WO and go to the Tasks tab. This is where the procedure lives.
Each step is a checklist item or question — things like "Light fixtures are in working condition" or "Filter has been inspected and cleaned".
💡 If a step fails, Pico will ask you what to do next:
I fixed it — if you resolved it on the spot
Create WO — select this option if it needs a follow-up repair.
Add comments or photos to any step where it's helpful to document what you found.
3. Save and mark complete
Once you've gone through all the tasks, save them. Then head back to the Overview tab and mark the PM complete — same as you would any other work order.
Why it matters
Preventative maintenance only works if it's actually documented. When you complete a PM in Pico, every check is recorded, every issue is either resolved or turned into a follow-up WO, and your managers have a clear picture of what was inspected and when. No clipboards, no missing paperwork.
Who can do this?
All roles - users must be part of the team assigned to the PM.