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⭐ Create Work Orders

Something needs to get fixed. A guest reported a leak. A piece of equipment is making noise. A room isn't ready. Whatever it is — here's how to get it to the right person in seconds, without a phone call or a sticky note.

Written by Manuela Sanchez

Quick Steps

  1. Tap the green “+” button

  2. Describe what needs to be done — type it or say it out loud. On mobile, use voice dictation instead of typing. Speak naturally, in English or Spanish — Pico understands both.

    The more detail you give (what's happening, how urgent it is, what you've already tried), the better equipped your team is to resolve it on the first visit.

  3. See how Pico AI autofills the form. You can make edits if needed!

    • Make sure you add a Location or Asset so the team knows exactly where to go.

  4. (Optional) Choose when it should be done:

    • Keep the auto-set due date, or

    • Select a specific due date, or multiple dates

  5. (Optional) Set as Urgent if the work needs immediate attention.

  6. Tap Create Work Order

⚡️Tip: Add photos to help your team clearly understand the request.

What happens after

Your team gets notified right away. When you create a Work Order, Pico routes it to the assigned team and sends an instant notification to their phone. No phone calls, no hoping someone sees a note.

You can track all Work Orders created by you under All Work. Any updates will be shown in your Inbox.

Language tip

Write comments in English or Spanish — Pico automatically translates so everyone can collaborate without language barriers.

Fixed it without logging it?

Add a Work Order and mark it complete so your work’s on record.


Why it Matters

When work lives in Pico, nothing gets lost. Notes, photos, and comments stay with the order, so managers, staff, and other teams always know where things stand — no radios, sticky notes, or guesswork.


Who can do this?

All roles can create and update Work Orders.

We’re here to help you — chat with us if you have questions.

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