Pico helps you collaborate with teammates and other departments without extra messages or interruptions.
1. Share progress as you work
As you work on a Work Order, use quick updates to let others know what’s happening:
Update the status when you start, pause, or finish work
Adjust the due date if timing changes
These updates help others understand progress at a glance.
💡 Tip: Set the Work Order to On Hold if you’re waiting on a part, vendor, access, or more information — and add a short comment explaining why.
2. Use comments and photos to explain the work
Comments and photos help teammates understand what was done without follow-ups. Use them to:
@tag teammates or managers when you need approval or have a specific follow-up
explain progress & findings
share photos of completed work
flag next steps if more work is needed
3. Close the loop
When the work is done:
Mark the Work Order Complete
Add a final comment or photo if helpful
Log the time it took to complete the work (available in Web)
Pico automatically notifies everyone involved, and requesters can track progress in Requests.
Why it matters
Clear updates help:
Front Desk keep guests informed
Teams avoid duplicate work or interruptions
Everyone trust that work is moving forward
Good collaboration keeps work flowing across teams.
Who can do this?
All roles